Shipping & Returns 

Shipping Policy: At The First Brands, we strive to ensure that your handmade treasures reach you safely and promptly. We offer worldwide shipping to bring the beauty of indigenous craftsmanship right to your doorstep. Orders are typically processed within 1-3 business days, with shipping times varying depending on your location. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. Please note that shipping times may be affected by factors beyond our control, such as customs clearance and local postal service delays.

Returns Policy: We want you to love your purchase from The First Brands. If for any reason you are not completely satisfied with your order, we offer hassle-free returns within 30 days of receipt. To initiate a return, please contact our customer service team with your order details. Items must be returned in their original condition, unused and with all tags attached, to be eligible for a refund. Please note that return shipping costs are the responsibility of the customer unless the item received was damaged or defective. Once we receive your returned item, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase. If you have any questions or concerns regarding our shipping or returns policy, please don't hesitate to contact us. Your satisfaction is our top priority.